Bloodandbattle : User Privacy & Security Policy

Privacy Policy

Welcome to the privacy policy of Bloodandbattle. We value the privacy and security of our customers' personal information and are committed to safeguarding it with the highest standards and best practices. This privacy policy explains in comprehensive detail how we collect, store, use, share, and protect your personal data. By using our online store, you agree to the terms described herein. We have formulated this policy based on the legal framework and recommendations applicable in the United Kingdom, including the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, thereby ensuring that your personal data is handled in a lawful, fair, and transparent manner.

The purpose of this document is not only to comply with legal requirements but also to forge a relationship built on trust and transparency with our customers. We encourage you to read the following sections carefully to understand our practices regarding your personal data and learn about your rights. In addition, if you have any questions or require further details, please do not hesitate to contact us using the provided contact information within this policy.

Information We Collect

For delivery of our products and services, as well as to provide you with a seamless online shopping experience, we collect different types of data, which may include but are not limited to:

Personal Identification Information: This may include your name, email address, postal address, telephone number (17 521 773 04), and other similar contact details.
Payment and Transaction Data: We securely collect and process financial details necessary for processing payments and handling transactions. These details are managed in strict accordance with relevant financial and data protection regulations.
Browsing and Usage Data: As you interact with our website, we automatically collect technical data such as IP addresses, browser types, operating system details, and information related to your device. This data helps improve our services and ensure a personalized user experience.
Cookies and Similar Technologies: We use cookies to collect data regarding your usage patterns, preferences, and visit history. Cookies help us enhance your experience by providing customized content and relevant product recommendations. For further details on our cookie practices, please refer to the Cookie Policy if available.

We only collect data that is necessary for the performance of our services and in accordance with the principle of data minimisation. All data collection processes are clearly outlined and provide you with clear options for consenting to data use.

How We Use Your Information

The information that we collect is used by Bloodandbattle for multiple purposes, all aimed at enhancing your overall shopping and service experience. The primary uses include:

Order Fulfilment and Customer Service: Personal data is utilised for verifying your identity, processing orders, managing payment transactions, dispatching products, and providing effective customer support.
Marketing and Promotional Communications: With your explicit consent, we may use your contact information to send updates about new products, special offers, or promotional events. You may choose to opt out of marketing communications at any time by following the unsubscribe instructions provided in our communications.
Improving Our Services: We analyse browsing patterns and other user data to better understand customer preferences. This enables us to tailor product offerings, enhance website functionality, and create a more intuitive user interface.
Legal and Regulatory Obligations: Data may be processed to comply with legal obligations, investigate potential fraud, or enforce our terms and conditions.

Our processing activities are based on a legal basis under the applicable UK data protection laws. In cases where processing is based on consent, you have the right to withdraw such consent at any time without affecting the lawfulness of processing prior to your withdrawal.

Data Retention Policy

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. The retention periods may vary depending on the type of data and applicable legal obligations. For example:

Transactional Data: Information related to orders and financial transactions is retained for a period that meets our accounting and legal compliance requirements, typically up to seven (7) years.
Marketing Data: Data used for marketing purposes is kept for as long as you remain subscribed to our newsletters or promotional services. You may request deletion or modification of your preferences at any time.
Usage Data: Statistics and analytics data are stored for ongoing analysis and performance improvement and are usually kept in anonymised form after serving their purpose.

Once the retention period expires, we ensure that the personal data is securely destroyed or anonymised in order to prevent further identification. Should you have any concerns regarding our data retention practices, you have the right to contact us to discuss the deletion or correction of your personal data in accordance with UK GDPR and Data Protection Act guidelines.

Data Security

Protecting your data is our top priority. We implement a variety of security measures to ensure the confidentiality, integrity, and availability of your personal data. The security measures include, but are not limited to:

Encryption: All sensitive information, particularly during transmission, is encrypted using secure protocols to mitigate the risk of unauthorized access.
Access Controls: We strictly limit access to personal data within our organisation. Only authorised personnel, who require the information to perform their work, are granted access.
Regular Security Audits: Periodic reviews and audits are conducted to assess potential vulnerabilities and ensure compliance with the latest data security standards and best practices.
Secure Storage: Our servers and storage facilities are protected with robust physical and electronic security mechanisms to prevent unauthorized intrusion, tampering, or data breaches.

Despite these measures, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. Should any data breach occur, we are committed to promptly informing the affected customers, investigating the root cause, and implementing additional safeguards as required by law.

Your Rights and Choices

In line with the legal framework provided by the United Kingdom General Data Protection Regulation and the Data Protection Act 2018, you are entitled to exercise various rights regarding the personal data we hold. These rights include:

Right to Access: You have the right to request access to the personal information we store about you. We will provide you with a copy of your data upon your request, subject to applicable conditions.
Right to Rectification: If you find that any data held by us is inaccurate or incomplete, you have the right to request that the information be corrected or updated.
Right to Erasure: You can ask us to delete your personal data, provided that such deletion does not conflict with any legal or legitimate business records that we are required to maintain.
Right to Restrict Processing: You may request the restriction of processing of your data under certain circumstances, especially while we verify inaccuracies or if you have objected to specific processing activities.
Right to Data Portability: Upon request, you may obtain a copy of your personal data in a commonly used electronic format and have it transmitted to another controller where technically feasible.
Right to Object: If you believe that your personal data is being processed unlawfully or that our marketing communications are intrusive, you have the right to object to such usage.

Should you wish to exercise any of these rights or require further clarification regarding your rights, please contact us using the contact details provided below. We are committed to responding to your requests in a timely manner and in compliance with legal obligations.

Use of Cookies and Similar Technologies

Our website utilises cookies to enhance user experience, streamline site navigation, and provide customised content. Cookies are small text files stored on your device, and they serve several purposes such as:

You have the option to disable cookies via your browser settings; however, please note that doing so may affect certain functionalities of our online store. For additional details regarding our cookie practices, please refer to our comprehensive policy available through our cookie policy link.

International Data Transfers

Where applicable, some of your personal information may be transferred to and processed in countries outside your home jurisdiction. In such cases, we take necessary steps to ensure that your data is adequately protected in accordance with the applicable legal frameworks. Our standard contractual clauses and other appropriate measures are utilised to secure your personal data throughout these international transfers.

If you have any concerns about the transfer of your data across borders, please contact us for further assistance and clarification of our data protection measures.

Children’s Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that personal data of a child under 16 has been inadvertently collected, appropriate measures will be taken to delete such data as soon as possible. Parents or guardians who believe that their child may have provided personal information without consent are encouraged to contact us immediately.

Changes to This Privacy Policy

We periodically review and update this privacy policy to reflect changes in our practices, legal requirements, and emerging technologies. The revised policy will be posted on our online store and will be effective from the updated date, indicated by the macro 20/01/2025. We encourage you to review the privacy policy regularly to stay informed about how your personal data is protected. Your continued use of our services after any changes indicates your acceptance of the updated terms.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data processing practices, please do not hesitate to reach out to us. Our designated Data Protection Officer can provide further guidance and assistance. You may contact us at:

Address: 84 | Wife of Bath Hill | Canterbury | United Kingdom
Email: [email protected]
Telephone: 17 521 773 04

We are committed to resolving any queries or concerns you might have regarding your personal data promptly and in line with the applicable data protection laws.

Final Remarks

At Bloodandbattle, your privacy is of paramount importance. We strive to maintain transparency and accountability in the way we handle your personal data. This comprehensive privacy policy outlines our commitment to securing your information, detailing the types of data we collect, how we use them, and the choices available to you regarding your personal data. Through robust security practices, legal compliance, and a focus on continuous improvement, we endeavour to offer a safe, secure, and user-friendly online shopping experience.

We appreciate the trust you place in us when you provide your personal information, and we remain dedicated to honouring that trust. Please take the time to fully understand this privacy policy, and do not hesitate to reach out with any questions or suggestions for improvement.

Thank you for choosing Bloodandbattle. Your privacy and security are integral to our mission of providing high-quality and reliable services.